PrinterMS
Toner and suppliesWarning

Lexmark 32 error code

Unsupported cartridge

Lexmark error 32 means that the inserted cartridge does not match the printer: its chip identifies an unsupported type or region.

What does this error mean?

Lexmark cartridges depend on the model and region. For error 32, the solution is to replace the cartridge with the correct type for the printer; the code does not indicate a printer fault.

What can you safely try?

  1. 01Compare the cartridge part number with the list of supported supplies for your printer.
  2. 02If you have another cartridge that matches the printer, try it.

When should you call a technician?

If the fault remains with a cartridge that definitely matches the printer, call a technician: the reader or control system may be faulty.

Do you rent out or manage printers?

If you manage the printer at a customer’s site, you can record the fault on site in PrinterMS using QR issue reporting, and any parts used are automatically added to its service history. See printer fleet management.

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