PrinterMS
Motors and driveWarning

Brother 30 error code

Unable to Print 30: printhead carriage obstruction

Brother error 30 on inkjet printers usually means that the printhead carriage cannot move freely: something is obstructing its path, or its movement feedback is invalid.

What does this error mean?

The most common cause of carriage faults, such as 30, 31 and 32, is a piece of paper, paper clip or another foreign object in the carriage’s path. You can carefully inspect the area under the cover; do not force anything.

What can you safely try?

  1. 01Open the cover and carefully inspect the carriage’s path: remove any pieces of paper or foreign objects.
  2. 02Switch the printer off at the main power switch, wait a few minutes, then switch it back on. Some temporary faults clear this way.

When should you call a technician?

If you cannot find an obstruction and the fault remains, call a technician: the carriage mechanism needs to be checked.

Do you rent out or manage printers?

If you manage the printer at a customer’s site, you can record the fault on site in PrinterMS using QR issue reporting, and any parts used are automatically added to its service history. See printer fleet management.

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